General Dynamics Information Technology
Alison has supported the U.S. Environmental Protection Agency for the past 11 years, where she has been part of the web development and search teams. During that time, she filled the positions of taxonomist, search librarian and now systems engineer. She is responsible for maintaining the search index, and in concert with the EPA librarians and the rest of the search team, is responsible for monitoring and improving the search experience at the EPA. She holds a B.A. in Art History from the University of Pittsburgh and an M.L.S. from the University of North Carolina.
Alison Shahan is speaking at the following session/s
Improving the Search User Experience: Migrating from GSA to Fusion at the EPA
Learn how the US Environmental Protection Agency switched from the Google Search Appliance to Lucidworks Fusion, and specifically strategies for replacing features like entity recognition, metadata search, and best bets. Hear about the evaluation and relevance tuning process, ongoing efforts to improve search experience, and our plans for the future.
Attendees will gain insight into the challenges of changing their search environment to that of Lucidworks Fusion, Lucidworks Fusion tools, as implemented at the EPA, and techniques for improving the user experience.
Anyone who wants to learn about some of the tools Lucidworks Fusion offers, about approaches to recreating some tools that were available in the Google Search Appliance, those interested in techniques for using search analytics to improve the user experience.