Kate O’Neill

Paul Anderson photo

Keynote Speaker
Author "Tech Humanist"

Kate O’Neill is widely known as “the Tech Humanist.” She is founder of KO Insights, a strategic advisory firm committed to improving human experience at scale, even — and especially — in data-driven, algorithmically optimized, and AI-led interactions. Kate regularly keynotes industry events, advocating for humanity’s role in an increasingly tech-driven future. Her world-leading clients have included Google, Adobe, IBM, Yale University, the city of Amsterdam, and the United Nations.

Kate’s prior roles include creating the first content management role at Netflix as one of the company’s first 100 employees; developing Toshiba America’s first intranet; leading cutting-edge experience optimization for Magazines.com; and founding [meta]marketer, a first-of-its-kind digital strategy, analytics, and experience optimization agency.

Author of 5 books including her latest, A Future So Bright, Kate’s insights and expertise have been featured in WIRED, CMO.com, USA Today, and many other outlets. She has been featured and quoted in a wide variety of national and international media, including the New York Times, the Wall Street Journal, WIRED, NPR, Marketplace, NBC News, and BBC World News. In 2020 she was named to the Thinkers50 Radar, a global ranking of top management thinkers.


Kate O’Neill is speaking at the following session/s

Tech Humanism: Shaping the Future of Connected Human Experiences

Americas - EMEA | 8:30AM - 8:31AM |

With so much heavy emphasis in business on artificial intelligence, automation of various kinds, and digital transformation, the future of human work — and even humanity itself — can feel uncertain. And while we often talk about user experience, customer experience, patient experience, and so on, we rarely consider what a truly integrated human experience might look and feel like. Emerging technology offers tremendous opportunities to facilitate solving human problems at scale more efficiently while offering better human connectedness. In her keynote presentation, Kate O'Neill will offer her take on a global transformation of technology and beyond that keeps humans at the center.

Intended Audience

Technology and business leaders interested in finding and integrating human experience with the connected customer experience amidst the global technology business transformation.

Audience Takeaway

Walk away with a fresh perspective on integrating human experience with emerging technology.

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