Kay Winkler, PHD
Vice President of Project Delivery
CSS Commerce
VP of Services Delivery at CSS Commerce, Director and Partner at NSI Soluciones; Founder & President of the ABPMP Central America and Caribbean Chapter; VP of Chapter Services of
the ABPMP International Kay Winkler earned his MBA from the Universidad Francisco de Vitoria in Spain and Ph.D. in economics and business administration from the Universidad Latina in Panama. His investigation
focused on establishing measurement frameworks for BPM benefit determination with “time” as the main variable. At CSS Commerce he is responsible for professional services and project deflivery throughout the US and at NSI for the distribution and implementation of BPM and ECM solutions in Latin America. Having been responsible for the automation and optimization of mission-critical processes for hundreds of international companies, he had the opportunity of accumulating proven and applied practices related to BPM and IT business solutions. He is sharing this knowledge with insights from other recognized experts in his role as president at the regional ABPMP chapter. Kay also works as an adjunct professor at ADEN University in Panama and Universidad De La Rioja in Spain.
Kay Winkler, PHD is speaking at the following session/s
The Dialectic and Narrative of Data Driven Search Results
While an effective search can render meaningful results, leveraging multidimensional datasets in a complex and dynamic ecommerce environment can add a whole new dimension to the outcomes yielded that not only drive sales but also caters to the corporate strategy.
Attendee Takeaway
Attendees will learn about search and navigation solutions that can and will be helpful to any company who is trying to better cater to their customers needs in finding exactly what they're looking for more efficiently.