Lesley Heizman is speaking at the following session/s
Keynote: Seamless Customer Service Experiences in 15 Minutes
Help customers and agents find answers easily. Lucidworks can crawl all of your data (including customer care tickets) and make your knowledge base accessible on your website, within a portal, or via a chatbot to surface the right answers in real time.
Customer service and support leaders interested in call deflection and agent enablement
Learn how leading companies use innovative technologies to provide exceptional customer service