Nikki Batchellor is the Training Manager at Lucidworks. She leads a team of learning professionals in developing innovative trainings that optimize the search capabilities of Lucidworks customers. Nikki specializes in creating dynamic learning content that is focused on real world applications. Her educational background covers business administration, instructional design, psychology & software development.
Nikki Batchellor is speaking at the following session/s
Lucidworks Customer Success, Support, and Training
Lucidworks provides many resources to enable and support Lucidworks customers including customer success advocates, in-depth technical training, and enhanced customer support. Get the most from your Fusion implementation by familiarizing yourself with the resources available to you. Attendees will learn:
- How your Customer Success Manager can help maximize your Fusion ROI and support your business goals.
- What training is available to familiarize your organization’s engineers, devops, and data scientists with the full extent of Fusion’s distributed capabilities.
- How to effectively file support tickets to get your case to resolution faster.
This session will provide an in-depth look at the customer enablement tools available from Lucidworks, and how to best use them to your organization’s advantage.
Fusion customers at all stages of the lifecycle from new customer to in-production, or those interested in learning about resources available to Lucidworks customers.