Head of Industry, eCommerce
Sanjay Mehta is speaking at the following session/s
Debate! Human vs. Machine in Ecommerce
Watch a spirited debate about the future of ecommerce experiences. A moderator will ask a series of questions that explore the limits of machine learning in ecommerce and the impact on both customer and operational roles such as marketing, merchandising, and customer service.
Ecommerce and customer experience leaders
A better understanding of the major pros and cons of adopting and operationalizing machine learning in an e-commerce context.