Will joined Lucidworks in 2013 as Chief Product Officer and was appointed CEO in 2014. He has over 15 years of product, marketing, and business development experience. Prior to Lucidworks he was head of technical business development for Splunk, where he was responsible for defining the company’s market category and key product feature sets. He created and led the company’s global partner program, building an ecosystem of consultants, developers, resellers, system integrators, service providers, and technology partners. Earlier in his career, Hayes served as a software engineer at Genentech.
Will Hayes is speaking at the following session/s
Keynote: Deliver Connected Experiences with Search and AI
Search is the perfect UI. It allows each user to control their own journey of discovery and navigate an infinite number of connections (between people, content, and intent). Whether acting as a customer or employee, all of us want digital experiences to feel effortless, natural, and personal. We don’t want to feel the gears grinding as we find what we need to know.
Those who use search and AI to deliver connected experiences can unlock value from data and win the loyalty of the users they serve. Learn how you can really understand people’s needs, preferences, and expectations across channels, and personalize every digital moment for your customers or employees.
Technology and business leaders interested in improving customer and employee experiences through search, AI and personalization.
Learn about the future of connected experiences and build inspired strategies to bring back to your organization.